How can we help you?

StudentStay Questions

• How will I know my booking request has been accepted and my room has been confirmed?
• Are you charging any fees?
• Can I change my booking on StudentStay once my booking request has been confirmed?
• Will I get a refund if I cancel my booking with StudentStay?
• Are your rooms located in specially built student accommodation, or are they in houses?
• Do you offer unfurnished accommodation?
• Do you do short lets?
• How can I check whether the accommodation I am interested in is available?
• View all articles in “StudentStay Questions”

StudentStay - Host families

• What happens if I have a problem with my host family?
• Host Family Application Fee
• What happens when I check in?
• How far is the home from my school/college?
• How will I be treated by the host family?
• What will my room be like?
• Can I play music or watch TV in my room?
• Do I need to bring bed linen or towels?
• View all articles in “StudentStay - Host families”

Host Family Locations

• Host Families only located in and around greater London.

GDPR & Data Protection

• Our Website Terms & Conditions
• Our Privacy Policy
• Our Cookies Policy

Cancellation Policy

• Cancellation policy - Unite Students
• International cancellation policy - Unite Students
• CRM Students - Cancellation Policy
• Scotland CRM Students Cancellation Policy
• Cancellation Policy 2020 - Londonnest
• Cancellation Policy - Study Inn

Coronavirus - Updates

• Covid-19 - Londonnest
• Covid-19 - Downing Students
• Covid 19 - Unite Students
• Covid-19 - Host Students
• Covid 19 - Home for Students
• Covid 19 - Nido Collection
• Covid-19 - Point Campus Dublin
• Covid-19 - Aparto Students Ireland
• View all articles in “Coronavirus - Updates”

Buildings FAQs

• 27-44 Cartwright Gardens
• 39 Gloucester Street
• 46/48 Penywern Road
• 54 West Cromwell Road
• 66 Claverton Street
• 124 Belgrave Road
• 350 Finchley Road
• Brandenburgh House
• View all articles in “Buildings FAQs”

Competitions & Prize Draws

• StudentStay Prize Draw