How can we help you?
Type in your question or keyword below
Article suggestions
StudentStay Questions
26 articles
How will I know my booking request has been accepted and my room has been confirmed?
Are you charging any fees?
Can I change my booking on StudentStay once my booking request has been confirmed?
Will I get a refund if I cancel my booking with StudentStay?
Are your rooms located in specially built student accommodation, or are they in houses?
Do you offer unfurnished accommodation?
Do you do short lets?
How can I check whether the accommodation I am interested in is available?
View all articles in “StudentStay Questions”
StudentStay - Host families
28 articles
What happens if I have a problem with my host family?
Host Family Application Fee
What happens when I check in?
How far is the home from my school/college?
How will I be treated by the host family?
What will my room be like?
Can I play music or watch TV in my room?
Do I need to bring bed linen or towels?
View all articles in “StudentStay - Host families”
Host Family Locations
1 article
Host Families only located in and around greater London.
GDPR & Data Protection
3 articles
Our Website Terms & Conditions
Our Privacy Policy
Our Cookies Policy
Cancellation Policy
6 articles
Cancellation policy - Unite Students
International cancellation policy - Unite Students
CRM Students - Cancellation Policy
Scotland CRM Students Cancellation Policy
Cancellation Policy 2020 - Londonnest
Cancellation Policy - Study Inn
Coronavirus - Updates
21 articles
Covid-19 - Londonnest
Covid-19 - Downing Students
Covid 19 - Unite Students
Covid-19 - Host Students
Covid 19 - Home for Students
Covid 19 - Nido Collection
Covid-19 - Point Campus Dublin
Covid-19 - Aparto Students Ireland
View all articles in “Coronavirus - Updates”
Buildings FAQs
275 articles
27-44 Cartwright Gardens
39 Gloucester Street
46/48 Penywern Road
54 West Cromwell Road
66 Claverton Street
124 Belgrave Road
350 Finchley Road
Brandenburgh House
View all articles in “Buildings FAQs”
Competitions & Prize Draws
1 article
StudentStay Prize Draw