This offer applies to all existing customers who booked directly with Unite Students or Liberty Living and have already completed a Tenancy Agreement for a room with Unite Students or Liberty Living, and all new customers who complete a booking and complete a Tenancy Agreement for 2020/21 directly with Unite Students or Liberty Living on or before 31st August 2020.
To be eligible to benefit from this promotion the original 2020/21 Tenancy Agreement must be for a minimum tenancy length of 34 weeks, with a tenancy check in date on or before 31st October 2020.
This promotion excludes all short stays and/or semester stays.In order to benefit from this promotion a customer’s university or higher education institute (HEI) must delay the start of the 2020/21 Academic Year for the customer’s course.
In the event that they do so we will be willing to defer the check in date of that Tenancy Agreement and credit the customer’s account for the unused complete calendar weeks of the tenancy, up until the earlier of
(1) a period of one calendar week before the new Academic Year start date,
(2) the 31st October 2020, subject always to the terms set out in this promotion.This offer also applies to customers whose course starts initially online only. You can apply for this offer if the face to face teaching for your course has a delayed start date.We will continue to monitor university and HEI Academic Year start dates and may review or amend this offer accordingly.If a university or HEI delays the start of the Academic Year and a customer wishes to delay their check in date under this promotion they will need to contact us by email at email@example.com on or before 31st August 2020.
Having received contact from a customer we will make a web-form available for the customer to complete on or before 7th September 2020 to inform us of their request for a new check in date in line with the above.
We will then cross check this information against their Tenancy Agreement and HEI Academic Year dates before applying the promotion.The customer’s account will be adjusted to reflect the new check in date and any future payment changes once the customer has checked into their accommodation for the 2020/21 Academic Year.
Customers who have paid for the whole of their 2020/21 tenancy in full before they check in will receive a refund for the unused weeks, after they have checked in.