Your hosts will treat you as one of the family, but this means that you will need to fit in with their family routine, which may be different to what you are used to. Some hosts will provide you with written information or “Rules of the House”. These are designed to help you settle into their home. However, if there is anything you do not understand or are unhappy about, please do not be afraid to ask your host or us.

Misunderstandings can sometimes occur because of language difficulties and it is best to sort out any worries at the beginning! A homestay does not provide guests with a service similar to a hotel. We guarantee you a high standard of accommodation with friendly hosts, all of whom we know personally. Your host is there to help you but not to serve you. Politeness and friendliness are a normal part of English family life and it is customary to say “Good morning”, “Good evening” and “thank you” to your hosts when they have been helpful. They should do the same.