A booking request can be made free of charge.
If you cancel your booking and have paid a deposit/fee or rent to your accommodation operator and would like to know whether you entitled to a refund?
This is subject to the provider’s own cancellation policy, which will be included within their terms and conditions you agreed to prior to the submitted booking request. Any refund to which you may be entitled will be the full responsibility of the Provider.
StudentStay reserves the right to charge you an additional administration charge of £25 plus VAT for any amended booking and £50 plus VAT for any cancellation. You may also be subject to additional charges from Providers in connection with any amendments or cancellations in accordance with their individual terms and conditions.
In case you require further clarification on cancellation policies please send us an enquiry on firstname.lastname@example.org