StudentStay Questions

  1. How will I know my booking request has been accepted and my room has been confirmed?
  2. Are you charging any fees?
  3. Can I change my booking on StudentStay once my booking request has been confirmed?
  4. Will I get a refund if I cancel my booking with StudentStay?
  5. Are your rooms located in specially built student accommodation, or are they in houses?
  6. Do you offer unfurnished accommodation?
  7. Do you do short lets?
  8. How can I check whether the accommodation I am interested in is available?
  9. What is the process for booking accommodation?
  10. If I change or cancel my booking with StudentStay will I be charged?
  11. How can I cancel my booking?
  12. Can I book my student accommodation over the phone?
  13. What happens if my booking request is rejected?
  14. Can I cancel my booking request?
  15. How long will it take to know whether my booking request has been accepted or not?
  16. Do I need to register on StudentStay to purchase a product?
  17. Will my contact details be safe? (GDPR Compliance)
  18. What up front fees will I need to make when purchasing a product on StudentStay?
  19. How can I pay when I purchase a product on StudentStay?
  20. What kind of information do I need to provide when registering on StudentStay?
  21. What kind of information will I receive if I agree to StudentStay sending me emails?
  22. Does StudentStay charge a deposit for my accommodation?
  23. What types of accommodation do you offer?
  24. I'm an international student and would like to arrange a Skype viewing. Is this possible?
  25. How old do I need to be to purchase a product on StudentStay’s website?